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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karina Zavaleta

March 31, 2025

5  out of  5
rating by Karina Zavaleta
"Crystal thank you for your help I appreciate you. Thanks for taking your time to email me as well."
We responded:
"Hi Karina, Thank you so much for your kind words! I’m glad I could help you, and I appreciate your acknowledgment. If you have any more questions or need further assistance, feel free to reach out anytime. Best regards, Crystal"
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Marcos Manon

March 28, 2025

5  out of  5
rating by Marcos Manon
"Muy buen servicio 100% recomendado!!!"
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Elio Cervantes

March 23, 2025

5  out of  5
rating by Elio Cervantes
"Buen servicio. Se aseguran que entiendas la cobertura que cada dolar tuyo te compra."
We responded:
"Hola Elio, GRACIAS por su referencia. Estamos "muy" agradecidos. Aqui estamos para servirle de las 9-6 todos lod dias. Gracias."
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Rubi Sosa

March 22, 2025

5  out of  5
rating by Rubi Sosa
"I've been a customer for almost 5 years, hoping there will be many more! The information and attention I receive from Rudy (crew member) and Rey (owner) always has been clear and concise. Rudy is excellent in everything, honest, transparent information, prices, quality, if you have questions about anything, Rudy always have or look the answer and above all that the client feels satisfied!!! Always look for Rudy Plus: Rey and Rudy are Spanish speakers too, the Spanish language they handle is professional and appropriate. Llevo casi 5 años como cliente esperando sean muchos más! La información y atención que e recibido por parte de Rudy (crew member) y Rey (owner) a sido clara y concisa. Rudy es excelente en todo, información HONESTA Y CLARA, precios, calidad, y sobre todo que el cliente se sienta satisfecho!!! Sin duda alguna busca a Rudy siempre! Rey y Rudy hablan español también, y el español que hablan es muy profesional y claro! No dudes en contactarlos, no te arrepentirás!"
We responded:
"Thank you, Rubi, we appreciate you as a policyholder. We are here to make sure you understand what your policy pays for and most importantly; what it does not pay for. THANKS!"
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ibf salinas

March 21, 2025

5  out of  5
rating by ibf salinas
"If you want to learn what you are covered for in your insurance policy this is the place for you."
We responded:
"Thank you for your referral. We appreciate it very much! Yes, we take pride in making sure we explain what is covered and "most" importantly; what is not covered..."
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Sara Ignacio

March 20, 2025

5  out of  5
rating by Sara Ignacio
"Muy buen lugar para adquirir aseguranza , te explican todo a detalle 100% recomendado"
We responded:
"Sara, gracias por su recomendacion. Aqui estamos para servirle al publico como ustedes se merecen; con respeto y dignidad..."
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Michael Dadula

March 19, 2025

5  out of  5
rating by Michael Dadula
"Rey and his team have been my small business insurance team ever since I've started my policy almost 6 years ago. Their team is extremely helpful and responsive. Every time I need a COI or any type of proof of insurance for an event his team gets it to me immediately, which in my line of work, is very useful. Also my monthly premium and the amount of coverage I have is very very affordable. I am a wedding and portrait photographer, so having reliable insurance with a great team is very essential to my professional life."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Elisa Hernandez

September 4, 2024

1  out of  5
rating by Elisa Hernandez
"Not so great customer service, very unprofessional and rude."
We responded:
"Elisa, I am sorry you had a bad experience with State Farm. I am sorry I cannot help you, as you are "NOT" in my book of business/agency. (you have reviewed the wrong office) Please feel free to call me anytime so that I may guide you to the appropriate State Farm Insurance agency. Sincerely Rey Zagal"
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Cindy Hernandez

September 4, 2024

1  out of  5
rating by Cindy Hernandez
"Very unprofessional and rude."
We responded:
"Cindy, I am sorry you had a bad experience with State Farm. I am sorry I cannot help you, as you are "NOT" in my book of business/agency. (you have reviewed the wrong office) Please feel free to call me anytime so that I may guide you to the appropriate State Farm Insurance agency. Sincerely Rey Zagal"
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jesus gonzalez

May 18, 2023

5  out of  5
rating by jesus gonzalez
"Quick and easy"
We responded:
"Jesus, Thank You for the 5-STAR review, YES! we strive to make it easy and quick for customers to do business with State Farm by conducting business in their preferred way, in person, by text, by email, by phone and virtual. You can also log into statefarm.com and complete various policy changes on your own! THX! "
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Christine Hernandez

March 27, 2023

5  out of  5
rating by Christine Hernandez
"My sister referred me to Crystal . She has great customer service always greets you, asks how your day is going . You can tell she enjoys her job ! Her work ethic is amazing."
We responded:
"Hi Christine, thank you for such great compliment! If you a relationship seeker, we are your provider! We try our best to take care of our policyholders by keeping their premiums low and provide them an environment where they feel at ease, allowing them to better take care of their family...THX!"
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Brianna Martin

March 18, 2023

5  out of  5
rating by Brianna Martin
"Crystal reviewed my policy and helped make sure I understood what I was covered for. Best service I could ask for!"
We responded:
"Thank you for the awesome review Brianna! Please feel free to stop by or give us a call anytime! We are open 9-6. THX!"
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D Thoms

March 18, 2023

5  out of  5
rating by D Thoms
"I was passing by the agency even though I wasn’t a customer they treated me with kindness and respect. Crystal helped me by explaining how different policies work. I would highly recommend checking out this location."
We responded:
"Thank You for your kind words. If you have any questions and or concerns regarding any insurance policy, please feel free to stop by and/or give us a call anytime. We are open 9-6! We will be more than happy to review and advise. THX!"
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Tom Aura

March 18, 2023

5  out of  5
rating by Tom Aura
"I don’t have State Farm in California but Crystal helped me find my ID cards when passing through the city. She didn’t have to go out of her way to help but I’m glad she did. She also helped me set up my State Farm online account to be able to find my ID card’s electronically as well. Very great help during a time of need."
We responded:
"Hi Tom, thank your for kind words. State Farm has over 19,000 locations throughout the USA. When traveling, please feel free to stop by any of our locations for help and or advice."
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M. M.

March 31, 2022

5  out of  5
rating by M. M.
"Great service. Location is in the mall not in the foodmaxx shopping center."
We responded:
"Hi, thank you for your review, we are here to serve you 9-6. THANK YOU."
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Jacob Abel

October 20, 2021

5  out of  5
rating by Jacob Abel
"I am a mortgage professional, and work with Insurance agents in a very different capacity than most consumers. Some agents will go above and beyond for their direct customers, but few are like Rey who takes this a step even further. He understands that serving his customer also includes working directly with third party companies like mine to help borrowers achieve their home financing needs. Finance is quick paced, and every second counts, often being the difference between a loan closing or not. It is often unseen work, but without thanks or promise of more business from the immediate client, Rey is professional, quick to respond and easy to work with. Because of his efforts that most people will never even see, you can be assured that if you work with Rey Zagal, you are working with an insurance agent who will make sure you are taken care of every step of the way."
We responded:
"Dear Jacob, Thank you so much for your wonderful 5-star review! I truly appreciate your feedback and am thrilled to hear that you had a positive experience with my services. Helping clients achieve their mortgage goals is my passion, and it's rewarding to know that I was able to assist you effectively. If you ever need anything in the future or have any questions, please don’t hesitate to reach out. Thanks again for your support! Best regards, Rey Zagal Agent State Farm Insurance"
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maggie cervantes

June 23, 2021

5  out of  5
rating by maggie cervantes
"The staff is nice"
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Maria Zagal

January 21, 2021

5  out of  5
rating by Maria Zagal
"Great customer service."
We responded:
"Thank You Maria for your kind words and thank you for choosing me for your State Farm needs."
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Sophia Cortez

November 3, 2020

1  out of  5
rating by Sophia Cortez
"Worst customer service ever"
We responded:
"Our apologies that we have yet to meet your expectations, please give us a call so that we can be sure to resolve your concerns."
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Micah Arnold

February 22, 2020

5  out of  5
rating by Micah Arnold
"We called in because we were shopping for renters insurance. The staff were very friendly and professional. They also had the most competitive pricing. We felt like we scored."
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Carlos Velasco

December 16, 2019

5  out of  5
rating by Carlos Velasco
"Very good and adnowlle"
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jesus barajas

March 19, 2019

5  out of  5
rating by jesus barajas
"Great service!! Would definetly recomend!!"