State Farm® Insurance Agent Rey Zagal
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Patricia Solis
June 17, 2025
5
out of
5
rating by Patricia Solis
"Professional,Courteous customer service staff. Knowledgeable and helpful with questions and always keeping me up to date with insurance laws"
We responded:
"Dear Patricia, Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our customer service team. Our staff takes pride in being knowledgeable and providing helpful information, especially regarding insurance laws. We appreciate your trust in us and look forward to continuing to assist you in the future! Rey Zagal Agent State Farm Insurance # 1 Auto insurer in the USA since 1942."
Julio Cruz
June 9, 2025
5
out of
5
rating by Julio Cruz
"Eh tenido un buen servicio durante 6 años consecutivos"
We responded:
"Julio, GRACIAS por su favorecimiento. Cualquier pregunta o duda; Aqui estamos de 9am-6pm para servirle a usted, Y su familia, como ustedes merecen ser servidos..."
Elyse Herrera
May 16, 2025
5
out of
5
rating by Elyse Herrera
"Highly recommend working with Crystal! I was referred to her in California but I ended up needing help in Texas but she still went out of her way to help me find State Farm insurance in Texas earlier this year and was extremely helpful, answered any questions I had and made the process very stress free for me"
We responded:
"Dear Elyse Herrera, Thank you so much for your fantastic 5-star review! We are delighted to hear that Crystal was able to assist you with your out-of-state insurance needs and made the process smooth and easy for you. We pride ourselves on providing thorough support and ensuring all questions are answered, so it's wonderful to know that Crystal met your expectations. Your satisfaction is our top priority, and your feedback means the world to us. If you need any further assistance or have more questions in the future, please don’t hesitate to reach out. We’re here to help! Warm regards, Rey Zagal Agent State Farm Insurance"
Jeanette Castro
May 16, 2025
5
out of
5
rating by Jeanette Castro
"Crystal answered all of my insurance questions. I would recommend her to anyone looking to get insurance as she is very knowledgeable and helpful!"
We responded:
"Dear Jeannete Castro, Thank you so much for your wonderful 5-star review! We are thrilled to hear that Crystal's knowledge and helpfulness made such a positive impact on your experience. She truly is an asset to our team, and your kind words are a great testament to her dedication. We’re committed to providing exceptional service, and it’s rewarding to know that we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you once again for your feedback! Best, Rey Zagal Agent State Farm Insurance "
Cristina Garza
May 16, 2025
5
out of
5
rating by Cristina Garza
"Recently had to look into getting life insurance for me and my loved ones. My agent Crystal, went above and beyond to make sure I understood everything that she laid out in front on me and what everything meant. It was easy, clear, and I couldn’t have had a better person to handle my policies."
We responded:
"Dear Cristina, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that Crystal made the life insurance process clear and easy for you. Helping our clients understand their options and make informed decisions is our top priority, and it’s wonderful to know that Crystal was able to achieve that for you. We appreciate your kind words and are here to assist you with any future needs or questions you may have. Thank you once again for choosing us! Rey Zagal Agent State Farm Insurance"
Vanessa Hernandez
May 16, 2025
5
out of
5
rating by Vanessa Hernandez
"I want to share my exceptional experience with Crystal Zagal at State Farm. From the moment I contacted her, it was clear that she is deeply knowledgeable and a true expert in insurance. She patiently explained all of my options, ensuring I understood the complexities of State Farm's policies. Crystal's friendly and approachable demeanor made what could have been a stressful process, very comfortable and easy. She consistently went above and beyond to address my concerns and provide me with the information I needed to feel confident in my decisions. I wholeheartedly recommend Crystal to anyone seeking a dedicated, professional, and personable State Farm agent. Her commitment to prioritizing her clients' needs is evident in every interaction."
We responded:
"Dear Vanessa, Thank you so much for your amazing 5-star review! We are delighted to hear that Crystal provided you with thorough explanations that empowered you to make informed purchasing decisions. Your trust and recommendation mean a lot to us! Crystal is truly dedicated to ensuring that our clients feel confident and well-informed, and it’s fantastic to see her efforts recognized. We appreciate your recommendation and look forward to assisting anyone you send our way. If you need any further assistance or have questions in the future, please don’t hesitate to reach out! Rey Zagal Agent"
Sared Carrasco
May 16, 2025
5
out of
5
rating by Sared Carrasco
"I recently had the pleasure of working with Crystal Zagal at State Farm, and I can't recommend her highly enough. She is incredibly knowledgeable and truly an expert in her field, demonstrating a deep understanding of State Farm's insurance policies and customer service principles. Crystal is also very friendly and approachable, making the whole experience comfortable and easy. She took the time to explain complex information and address all of my concerns, going the extra mile to ensure I felt confident and well-informed. If you're looking for a professional and personable State Farm agent who truly prioritizes your needs, Crystal is the one to go to! I highly recommend her services to anyone seeking insurance assistance or professional guidance."
We responded:
"Dear Sared, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you appreciated Crystal's knowledge and excellent customer service skills. She truly embodies our commitment to providing top-notch support to our clients. Your high recommendation means the world to us, and we’re grateful for your trust in Crystal and our team. If you or anyone you know needs assistance in the future, please don’t hesitate to reach out! Thank you once again for your kind words! Rey Zagal Agent State Farm Insurance"
Malik Meals
May 16, 2025
5
out of
5
rating by Malik Meals
"Crystal was a very nice and well mannered agent who was very diligent to help me with my auto insurance"
We responded:
"Dear Malik Meals, Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with our customer service. Crystal truly goes above and beyond to ensure that every customer feels valued and supported, and your kind words affirm her hard work and dedication. We appreciate your feedback and look forward to serving you again in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out! Best regards, Rey Zagal"
ALEx A.B
April 25, 2025
5
out of
5
rating by ALEx A.B
"Amazingly done. Only took 10 minutes. Remarkably got help quick."
We responded:
"Dear Alex, Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a positive experience with our insurance agency and that you were pleasantly surprised by how quickly you were able to apply for a policy. Our team works hard to streamline the process and make it as efficient as possible for our clients, so it’s wonderful to know that our efforts paid off for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your trust in us and look forward to serving you again! Best regards, Rey Zagal "
Sylvia
April 24, 2025
5
out of
5
rating by Sylvia
"Exceptional Service with Crystal at State Farm I’ve had the pleasure of working with Crystal at State Farm for several years for my car, motorcycle, renters insurance needs, and I couldn’t be happier. Today we added my husband’s new motorcycle to the policy and Crystal’s professionalism and attentiveness continues to make every experience an exceptional one. What truly sets Crystal apart is her dedication to customer satisfaction. She ensured that all my questions were answered promptly and thoroughly, making the entire process seamless and stress-free. It’s rare to find an agent who genuinely cares about their clients’ needs, and Crystal exemplifies that commitment. If you’re looking for an insurance agent who is knowledgeable, responsive, and truly has your best interests at heart, I highly recommend Crystal Zagal at State Farm."
We responded:
"Dear Sylvia, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Crystal Zagal provided you with excellent service and helped you find the right motorcycle insurance coverage. Crystal truly cares about ensuring that motorcyclists like you have the protection you need on the road, especially in case of accidents involving other motorists. Your feedback means a lot to us, and we're glad you had a positive experience. If you ever have any questions or need further assistance, please don't hesitate to reach out. Ride safe! Best regards, Rey Zagal"
martin gonzalez
April 24, 2025
5
out of
5
rating by martin gonzalez
"I recently got motorcycle and auto insurance for my Aprilia RS660 and my Subaru WRX, and I have to say—Crystal Zagal made the whole experience amazing. She found me a great deal with solid coverage and benefits, way better than what I had before. Honestly, I don’t know why I didn’t switch to State Farm sooner. Crystal made everything so easy, answered all my questions, and made sure I understood every part of the policy. Super friendly, professional, and really looked out for me. Highly recommend working with her if you want someone who actually cares!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Karina Leyva
April 24, 2025
5
out of
5
rating by Karina Leyva
"Huge thanks to Rudy at State Farm for helping my parents! He took the time to clearly explain all the insurance options we needed and made the whole process super easy. He’s bilingual, very knowledgeable about rates, and helped us get a great deal. We really appreciated his patience and professionalism, thanks again, Rudy!"
We responded:
"Dear Karina, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Rudy was able to provide you with such detailed explanations and showcase his extensive knowledge of insurance. His patience and dedication to helping clients understand their policies are truly commendable. We appreciate your feedback and are glad to have you as part of our community. If you have any more questions or need assistance in the future, don’t hesitate to reach out! Best regards, Rey Zagal Agent"
Maria Fabian
April 23, 2025
5
out of
5
rating by Maria Fabian
"The most friendly and helpful office for all your insurance needs! Cryztal, Rey and Rudy are always there to help with any questions I may have. I have my vehicles insured with State Farm, looking into life insurance options with them and also wanted to insure my new home with them, unfortunately they aren’t insuring homes at this time but im looking forward for when they do and I can switch my home over to them too. Thank you to Cryztal for always going out of her way to get me the information im looking for and responding quickly, truly the best!!!"
We responded:
"Dear Maria, Thank you so much for your fantastic 5-star review! We truly appreciate your kind words about our office staff. Your recognition means a lot to us and motivates our team to continue providing exceptional service. We’re grateful to have you as a valued client and look forward to assisting you in the future. If you ever need anything, please don’t hesitate to reach out! Warm regards, Rey Zagal Agent"
Herencia Photography
April 9, 2025
5
out of
5
rating by Herencia Photography
"Very friendly staff, easy to work with. Clean offices, plenty of parking, very accessible. This team is amazing, they make you feel comfortable and also they are willing to help in any possible way. Highly recommend Rey and his team!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Giselle Tapia
April 5, 2025
5
out of
5
rating by Giselle Tapia
"Rey Zagal has always provided great service and transparency in the years I’ve been with State Farm! Always offers 100% transparency while being patient as he answers all of my questions and concerns. Couldn’t ask for a better agent! Will always recommend him!"
We responded:
"Dear Giselle, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had a positive experience with our agent and staff. Transparency and thorough explanations of coverages are our top priorities, and it’s fantastic to know that our dedication made a difference for you. We truly appreciate your feedback and are here to assist you anytime you need. Thank you for being a valued part of our community! Best wishes, Rey Zagal Agent"
Luz Perez
April 4, 2025
5
out of
5
rating by Luz Perez
"M encanta su servicio siempre excelente trato y los recomiendo muchísimo"
We responded:
"Luz, gracias por su recomendacion. Aqui estamos para servirle como usted se merece, todos los dias de las 9am-6pm GRACIAS!"
Eduardo Hernandez
April 4, 2025
5
out of
5
rating by Eduardo Hernandez
"Thank you to Crystal Z. For helping me with my auto insurance! It was fast and simple. Amazing office and such a great team, they speak Spanish, and they make feel welcome, Rey and Rudy are very kind and friendly, look forward to get a life insurance with this office!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Karina Zavaleta
March 31, 2025
5
out of
5
rating by Karina Zavaleta
"Crystal thank you for your help I appreciate you. Thanks for taking your time to email me as well."
We responded:
"Hi Karina, Thank you so much for your kind words! I’m glad I could help you, and I appreciate your acknowledgment. If you have any more questions or need further assistance, feel free to reach out anytime. Best regards, Crystal"
Marcos Manon
March 28, 2025
5
out of
5
rating by Marcos Manon
"Muy buen servicio 100% recomendado!!!"
We responded:
"Marcos, gracias por la recomendacion. Aqui estamos para servirle a usted y su familia como ustedes merecen ser servidos. Gracias Marcos."
Elio Cervantes
March 23, 2025
5
out of
5
rating by Elio Cervantes
"Buen servicio. Se aseguran que entiendas la cobertura que cada dolar tuyo te compra."
We responded:
"Hola Elio, GRACIAS por su referencia. Estamos "muy" agradecidos. Aqui estamos para servirle de las 9-6 todos lod dias. Gracias."
Rubi Sosa
March 22, 2025
5
out of
5
rating by Rubi Sosa
"I've been a customer for almost 5 years, hoping there will be many more! The information and attention I receive from Rudy (crew member) and Rey (owner) always has been clear and concise. Rudy is excellent in everything, honest, transparent information, prices, quality, if you have questions about anything, Rudy always have or look the answer and above all that the client feels satisfied!!! Always look for Rudy Plus: Rey and Rudy are Spanish speakers too, the Spanish language they handle is professional and appropriate. Llevo casi 5 años como cliente esperando sean muchos más! La información y atención que e recibido por parte de Rudy (crew member) y Rey (owner) a sido clara y concisa. Rudy es excelente en todo, información HONESTA Y CLARA, precios, calidad, y sobre todo que el cliente se sienta satisfecho!!! Sin duda alguna busca a Rudy siempre! Rey y Rudy hablan español también, y el español que hablan es muy profesional y claro! No dudes en contactarlos, no te arrepentirás!"
We responded:
"Thank you, Rubi, we appreciate you as a policyholder. We are here to make sure you understand what your policy pays for and most importantly; what it does not pay for. THANKS!"
ibf salinas
March 21, 2025
5
out of
5
rating by ibf salinas
"If you want to learn what you are covered for in your insurance policy this is the place for you."
We responded:
"Thank you for your referral. We appreciate it very much! Yes, we take pride in making sure we explain what is covered and "most" importantly; what is not covered..."
Sara Ignacio
March 20, 2025
5
out of
5
rating by Sara Ignacio
"Muy buen lugar para adquirir aseguranza , te explican todo a detalle 100% recomendado"
We responded:
"Sara, gracias por su recomendacion. Aqui estamos para servirle al publico como ustedes se merecen; con respeto y dignidad..."
Michael Dadula
March 19, 2025
5
out of
5
rating by Michael Dadula
"Rey and his team have been my small business insurance team ever since I've started my policy almost 6 years ago. Their team is extremely helpful and responsive. Every time I need a COI or any type of proof of insurance for an event his team gets it to me immediately, which in my line of work, is very useful. Also my monthly premium and the amount of coverage I have is very very affordable. I am a wedding and portrait photographer, so having reliable insurance with a great team is very essential to my professional life."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Elisa Hernandez
September 4, 2024
1
out of
5
rating by Elisa Hernandez
"Not so great customer service, very unprofessional and rude."
We responded:
"Elisa, I am sorry you had a bad experience with State Farm. I am sorry I cannot help you, as you are "NOT" in my book of business/agency. (you have reviewed the wrong office) Please feel free to call me anytime so that I may guide you to the appropriate State Farm Insurance agency. Sincerely Rey Zagal"